Direct contact
No automated sales funnel and no hand-off after the initial conversation.
Less knowledge is lost between diagnosis, implementation and ongoing optimisation.

Manuel has been self-employed since January 2024. He completed his upper-secondary school diploma (Matura) in summer 2024; in March 2026, Out of the Box Media became a limited company. The principle remains simple: marketing should not just generate reach, but be traceable through to the actual booking.
Alongside campaigns and landing pages, Manuel develops proprietary systems for tracking, hotel workflows and restaurant reservations. The work therefore does not end at the ad account, but includes the entire journey through enquiry, booking and revenue.
Alongside OOTB, Manuel works in operations management at JoKlebe GmbH beside the managing director. The company runs one hotel and two restaurants: Hotel and Restaurant Starkenfeldalm, Gasthaus Rafenstein and Bistro Vicino, with almost 30 employees. He is responsible for marketing and finance and deals with staffing, financial control, IT and day-to-day operational pressure first-hand – not in presentations.
Out of the Box Media has grown without paid self-promotion – through referrals and long-term collaboration. Its projects span South Tyrol, Lake Como and Estonia.
No automated sales funnel and no hand-off after the initial conversation.
Less knowledge is lost between diagnosis, implementation and ongoing optimisation.
Not front desk or table service: operations management with responsibility for marketing and finance across three businesses and around 30 employees.
Marketing data is read in the context of staffing, occupancy, controlling, the booking engine and the reservation process.
The tracking solution, PMS and restaurant reservation system arise from specific operational problems.
Product development strengthens the technical connection between campaign and result.
Out of the Box Media grew through referrals. With every project the focus became sharper: better campaigns, clearer booking journeys and analysis that does not end at clicks.Every stage of development strengthens the same principle: create demand, connect the journey technically and assess the actual result in the business.
He started the business while still at school, with his first campaigns and websites for hospitality businesses.
After graduation, the focus shifts fully to agency work and the first hospitality projects.
Agency work and operations management run in parallel. Marketing, finance and day-to-day operations become one shared practice – and the basis for proprietary software.
The sole proprietorship became a limited company with its own structure and long-term client relationships.
GuestFlow, the hotel PMS and Convito run in real businesses and continue to evolve from real requirements.
Capito Club and Pulito Pulito show that Manuel does not just market businesses – he builds and operates them himself.From the first enquiry through payment, communication and ongoing marketing, the experience comes from running the businesses directly.
The starting point is not a desired tool, but the specific problem in the booking journey. From this comes a clear, manageable first step.